Experience Lightning-Fast Fibre with ZOOM Fibre and Urban Connect
Premium fibre network operator across Gauteng and beyond
ZOOM Fibre is a leading Fibre Network Operator (FNO) delivering premium fibre internet solutions across South Africa's major metropolitan areas. With a strong focus on reliability and performance, ZOOM Fibre has established itself as a trusted infrastructure provider for both residential and business customers.
Their network spans extensively across Gauteng, including comprehensive coverage in Johannesburg, Pretoria, and the East Rand. ZOOM Fibre is also rapidly expanding into other major cities, bringing world-class fibre infrastructure to more South Africans every month.
What sets ZOOM Fibre apart is their commitment to excellence – offering industry-leading 99.9% uptime guarantees, state-of-the-art network infrastructure, and some of the fastest installation times in the industry. Combined with Urban Connect's internet service, you get the perfect blend of premium infrastructure and performance-focused connectivity.
Available Packages from Zoom
R625.00 /mo
50Mbps Down / 50Mbps Up
R919.00 /mo
200Mbps Down / 200Mbps Up
R1063.00 /mo
500Mbps Down / 250Mbps Up
R1186.00 /mo
1000Mbps Down / 500Mbps Up
R806.00 /mo
100Mbps Down / 100Mbps Up
Why Choose Zoom Fibre with UrbanX?
Focused fibre deployment in new residential zones and gated estates
Flexible infrastructure model allowing faster installations and wide expansion
Ideal for connected homes, supporting multiple users and devices
Consistent performance with minimal downtime, perfect for hybrid work and home use
No caps, shaping, or No Fair Use Policy (FUP) when paired with Urban Connect’s premium service.
ZoomFibres Official Website - www.zoomfibre.co.za
Check your address today and get connected with Urban Connect Fibre on the trusted Zoom network.
Frequently Asked Questions For Zoom
How do I know if Urban Connect is available in my area?
You can check your address on our coverage map or to see if Zoom or another Fibre Network Operator is active in your location.
How long does it take to get connected?
Once your order is validated and Zoom has coverage in your area, the installation typically takes 5–10 working days, depending on demand and availability.
What is an FNO, and what do they do?
A Fibre Network Operator (FNO) like Zoom is responsible for building and maintaining the physical fibre infrastructure. Urban Connect provides the internet service over this network.
Who installs the fibre line?
Zoom handles the fibre installation to your home. Urban Connect, as the Zoom service provider, will then activate your service once the line is live.
Will I need a router?
Yes. Urban Connect supplies a pre-configured, WiFi 6-capable router with supported packages. You'll be ready to connect as soon as the line is live.
Can I use my own router?
Yes, but we recommend using our supplied router to ensure full compatibility and optimal performance with the Zoom fibre network.
What happens if I move?
If you're relocating to another Zoom-covered area, we'll assist you with transferring your service. If Zoom internet isn't available, we'll check for alternative FNOs at your new address.
What support does Urban Connect offer if there's a network issue?
We monitor Zoom's network performance and will assist you in troubleshooting. You can also check our Network Status page for live updates and issue reporting.